| Who do you want to train? |
What do you want them to become? |
Knowledge and skills you want them to have |
Recommended courses |
What they might consider doing next |
| Newly-recruited legal secretary/ administrator |
More efficient legal secretary/
administrator |
Understanding the context of their secretarial/ administrative work |
City & Guilds/ILEX Level 2 Certificate in Legal Studies (£405) using Unit 206 Personal Injury Procedures as the elective subject |
City &Guilds/ILEX Level 3 Diploma for Legal Secretaries |
Legal secretary /administrator/
unqualified paralegal/ unqualified claims handler |
Paralegal/ more efficient paralegal/ claims handler
|
Ability to progress a standard file under close supervision. No client contact. |
ILEX Level 3 Unit 1 Introduction to Law and Practice (£180); Unit 5 Law of Tort (£270); Unit 9 Civil Litigation (£295) |
Add two more units to achieve the ILEX Level 3 Certificate in Law and Practice (Civil Litigation) |
Legal secretary/ administrator/
unqualified paralegal/ unqualified claims handler
|
Paralegal/ more efficient paralegal /claims handler with client contact |
Ability to progress a standard file under close supervision and to liaise with clients. |
ILEX Level 3 Certificate in Law and Practice (Civil Litigation) (£985) |
Add five more units to achieve the ILEX Level 3 Professional Diploma in Law and Practice |
| Law graduate paralegal |
Legal assistant/file handler |
Ability to progress files and to liaise with clients |
ILEX Level 6 Unit 15 Civil Litigation (£495) and Unit 22 Client Care Skills £295); ITC Specialist course in Claimant Personal Injury (£200) |
Consider ILEX Graduate Fast-track Diploma |
| Legal executive/ solicitor from another department |
Re-deployed solicitor/ legal executive with relevant training |
Re-train to deploy to personal injury department. |
ILEX Level 6 Unit 15 Civil Litigation (£495); ITC Specialist course in Claimant Personal Injury (£200) |
Also consider ILEX Level 6 Unit 22 Client Care Skills (Civil Litigation) which covers negotiation. |