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Courses by type of legal work > Dispute resolution

Dispute resolution

If you are looking to train personnel to work in dispute resolution then we have a number of courses to choose from, depending on the current level of knowledge of the prospective student. The table below sets out the courses that we recommend  to deliver the knowledge and skills required by different levels of staff.

Recommended courses

Key: Level 2 is equivalent to GCSE level; Level 3 is equivalent to A level; Level 6 is equivalant to honours-degree level for law courses or LPC-level for legal practice courses.

Who do you want to train? What do you want them to become? Knowledge and skills you want them to have Recommended courses What they might consider doing next
Newly-recruited legal secretary/administrator More efficient legal secretary /administrator Understanding the context of their secretarial /administrative work City & Guilds/ILEX Level 2 Certificate in Legal Studies (£405) using Unit 207 Consumer Matters as the elective subject City & Guilds/ILEX Level 3 Diploma for Legal Secretaries
Legal secretary /administrator/
unqualified paralegal		 Paralegal/more efficient paralegal

 

 Ability to progress a standard file under  close supervision. No client contact. ILEX Level 3 Unit 1 Introduction to Law and Practice (£180);  Unit 2 Law of Contract (£270);  Unit 9 Civil Litigation (£295) Add two more units to achieve the ILEX Level 3 Certificate in Law and Practice (Civil Litigation)
Legal secretary /administrator/
unqualified paralegal

 

 Paralegal/more efficient paralegal with client contact Ability to progress a standard file under close supervision and to liaise with clients. ILEX Level 3 Certificate in Law and Practice (Civil Litigation)(£985) Add five more units to achieve the ILEX Level 3 Professional Diploma in Law and Practice
Law graduate paralegal Legal assistant/file handler Ability to progress files and to liaise with clients ILEX Level 6 Unit 15 Civil Litigation (£495) and Unit 22 Client Care Skills £295) Add one more unit to achieve the ILEX Graduate Fast-track Diploma
Legal executive/ solicitor from a non-contentious department Re-deployed solicitor/legal executive with relevant training Re-train to deploy to dispute resolution department ILEX Level 6 Unit 15 Civil Litigation (£495) Also consider ILEX Level 6 Unit 22 Client Care Skills (Civil Litigation) which covers negotiation.


Fees and timings

Prices quoted are for the academic year 2010-11. Please follow the links to individual course pages to check that these are still relevant and for information on course details. Your students can start their courses at any time of year and have fifteen months to complete each ILEX course. This is a generous period and courses can usually be completed well within this timeframe.

For further advice on using our courses to develop your staff, or if you have any queries, please call Jenny Pelling, Business Director on 01234 844326.